USE OF PERSONAL INFORMATION
We may collect personal identification information from Users through various means, including but not limited to when Users visit our site, register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage with other activities, services, features or resources we offer on our Site. We may ask Users for their name, email address, mailing address, phone number, credit card information, and other personally identifiable information that is necessary to fulfill their request or to provide them with our services. However, Users may visit our Site anonymously, and we will only collect personal identification information from Users if they voluntarily submit such information to us. Users may choose not to provide personally identification information, but it may prevent them from accessing certain Site related activities.
NON PERSONAL IDENTIFICATION INFORMATION
We may also collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system, the Internet service provider utilized, and other similar information. This information is collected automatically through various technologies, such as cookies and web beacons, and is used to improve the functionality and performance of our Site.
Our Site may use “cookies“ to enhance the User experience. A cookie is a small text file that is stored on the User‘s device for record-keeping purposes and to track information about their visit to our Site. Cookies help us improve the Site‘s performance and personalize the User experience.
HOW WE USE INFORMATION
Pronto Webs Solution collects and uses Users‘ personal information for the following purposes:
TO IMPROVE CUSTOMER SERVICE:
We use the information Users provide to respond to their customer service requests and support needs more efficiently.
TO PERSONALIZE USER EXPERIENCE:
We use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
TO IMPROVE OUR SITE:
We use feedback you provide to improve our products and services.
TO PROCESS PAYMENTS:
We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
TO RUN A PROMOTION, CONTEST, SURVEY, OR OTHER SITE FEATURE:
We use personal information to administer promotions, contests, surveys, and other Site features.
TO SEND USERS INFORMATION THEY AGREED TO RECEIVE:
We use personal information to send Users information they agreed to receive about topics we think will be of interest to them.
TO SEND PERIODIC EMAILS:
We may use the email address to send User information and updates pertaining to their order. It could also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time Users would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or Users may contact us via our Site.
We take appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, username, password, transaction information, and data stored on our Site. We have implemented industry-standard security measures to safeguard and secure the information we collect online. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect personal information, we cannot guarantee its absolute security.
We do not sell, trade, or rent User‘s personal identification information to others. We may share generic, aggregated, demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We ensure that any third-party service providers we engage with are GDPR compliant and have appropriate security measures in place to protect User‘s personal information.
CHILDREN‘S ONLINE PRIVACY PROTECTION
Protecting the privacy of young children is particularly important. We do not knowingly collect or maintain personal information on our Site from anyone under the age of 13, and no part of our website is designed to attract anyone under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take appropriate steps to delete such information. If you are a parent or guardian and believe that your child under the age of 13 has provided personal information to us, please contact us immediately at the contact information provided on our Site.
COLLECTION OF PERSONAL AND NON-PERSONAL IDENTIFICATION INFORMATION
We may collect the following categories of personal identification information from Users: name, email address, mailing address, IP address, telephone number, signature, account name, social security number, driver‘s license or other state identification number, passport number, and credit card information.
We may also collect non-personal information about Users‘ internet activity, including: browser name, type of computer and technical information, operating system, internet provider, browsing history, search history, and other information regarding a User‘s interaction with a website or application.
We sometimes use third-party service providers to help us operate our business on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. However, outside of that, we do not sell, share, rent, trade or disclose your personal information with any third-party companies.
Users provide this information directly to our business or automatically through interaction with our Site. We collect personal identification information for the business and commercial purposes described in the “How we use collected information“ section below.
Right to Access Your Personal Information
You have the right to access the personal information we hold about you. You also have the right to request a copy of the personal information we hold. If you want to access this data, send a description of the information you want us to share to firstname.lastname@example.org.
RIGHT TO BE FORGOTTEN
At any time, you may contact us at email@example.com to request that we delete all personal data. Users are, however, individually responsible for ensuring that their personal data is deleted from other sources.
Right to Non-Discrimination for Exercise of Privacy Rights
Users have the right to refuse to supply personal identification information without the risk of discrimination, except that it may prevent you from engaging in certain Site related activities.
DO-NOT-TRACK (DNT) REQUESTS
At this time, we do not currently respond to “do-not-track“ requests from our Users‘ browsers.
DO NOT SELL MY PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others and have not done so in the past 12 months. However, Users can still opt-out and request that we do not sell their personal information in the future through this Do Not Sell My Personal Information link.